Shipping Information

The shipping and delivery information outlined below refer to purchases made through the pjmatthews.ie website only.

For shipping and delivery information relating to in-store purchases for PJ Matthews Limerick, please request a copy from a member of staff in-store.

For full terms + conditions relating to pjmatthews.ie please read our Terms + Conditions

This website is only for delivery of products to customers within the Republic of Ireland. We welcome enquiries from customers outside the Republic of Ireland. All such enquiries will be subject to different delivery time estimates and different shipping rates. These will be explained to you in further detail once we have received your initial enquiry. 

Delivery charges and estimated timescales are specified below, in the, Terms + Conditions Delivery and Shipping FAQ and also when you place an order.

We aim to have all orders dispatched and delivered within 5 working days to Ireland. 

We use reliable courier services however we shall be under no liability for any delay or failure to deliver the parcels within the estimated timescales.

We make every effort to deliver goods within the estimated timescales, however delays are occasionally inevitable due to unforeseen factors and all goods and products are subject to availability.

pjmatthews.ie shall be under no liability for any delay or failure to deliver the products within estimated timescales.

We recommend that you make arrangements for trades people to carry out work on your behalf only after your order has been delivered.

Risk of loss and damage of products passes to you on the date when the products are delivered or on the date of first attempted delivery by us.

As of December 2015 our delivery costs will be €5.99 for small items and €49.99 for larger items. Free shipping applies on orders of €499 prior to shipping costs.

During promotions we may offer Free Shipping using a Voucher Code available from the home page. However you will not automatically receive free shipping. You will be required to enter promotional voucher number at checkout. If you fail to do so you will be charged for Delivery.

These delivery costs will apply across the site and supersede any delivery prices shown in online brochures, online leaflets and any other content.

Delivery is to a customer’s front door or to the entrance of their property only. We cannot deliver items to a specific room in the customers home.

It is the responsibility of the customer to ensure that all items ordered will fit through the entry points of their home.

It is the responsibility of the customer to ensure that all items ordered are suitable for the plumbing system in their home.

The customer must inspect all goods on delivery and inform pjmatthews.ie of any shortages or damages within 3 days of delivery.